Recent NewsBPI/MS Contact Number Advisory
Published on September 24, 2019
A memorandum covered by National Telecommunications instructs telecom operators to expand telephone number range to 8-digit format. With this change, under PLDT, all Greater Metro Manila (GMM) or ‘02’ area code numbers that has 7-digit format will have the prefix “8” plus the 7-digit number.
Effective October 6, 2019, our new hotline number will be 8840-9000.
During this period, please expect a downtime for a few seconds anytime from 12AM until 5AM. Provincial and international callers will be unable to reach all lines with 02 area code.
Our Customer Service team may be reached at [email protected] while our Claims Team may be reached at [email protected].
BPI/MS Contact Number Advisory - Migration to 8-Digit Format
Published on March 05, 2019
Update: Please be informed that PLDT’s 8-digit migration will not push through on March 18 and will be postponed to October 6, 2019.
A memorandum covered by National Telecommunications instructs telecom operators to expand telephone number range to 8-digit format. With this change, under PLDT, all Greater Metro Manila (GMM) or ‘02’ area code numbers that has 7-digit format will have the prefix “8” plus the 7-digit number.
Scheduled migration of numbers is on March 18, 2019.
During this period, please expect a downtime for a few seconds anytime from 12AM until 5AM. Provincial and international callers will be unable to reach all lines with 02 area code and calls cannot be routed to our ERA (687 8585) and Travel Care (687 8535) Assistance Centers. There will also be no outgoing calls.
Our Customer Service team may be reached at [email protected] while our Claims Team may be reached at [email protected]
BPI/MS Claims Evaluation Center (CLEC) Office Relocation
Published on April 23, 2019
Our Claims Evaluation Center (CLEC) office has relocated. Effective April 16, 2019, the new address of CLEC is 6811 BPI-Philam Life Makati, Ayala Avenue, Makati City.
Clients bringing in their vehicle should secure prior appointment/reservation through (02) 840-9115/840-9118/840-9966/840-9999 and may proceed to 14th Floor Motor Claims Reception, BPI/MS Head Office. Clients without appointment may not be accommodated right away due to limited slots for vehicles in the new location.
For your convenience, we have Motor Car Drive-In Centers as alternative sites for inspection and submission of claim documents. To find a Motor Car Drive-In Center near you, please click this link.
For further inquiries, please reach out to us at (02) 840-9000.
Earthquake Claims Advisory - April 2019
Published on April 26, 2019
If you have been affected by the recent earthquakes that thit the country, here are the documents you need to prepare to file your claim:
To file your claim, you may get in touch with BPI/MS through any of the following:
Motor Claims Evaluation Center
BPI/MS Metro Manila Branch Network
BPI/MS Mindanao Branch Network
The New Address of BPI/MS Head Office
Published on September 19, 2016
We are pleased to announce that Ayala Life-FGU Center is now BPI-Philam Life Makati!
Effective August 2016, please be guided that the new mailing address of the BPI/MS Head Office is:
11th, 14th, 16th and 18th Floors
6811 BPI-Philam Life Makati
Ayala Ave., Salcedo Village Bel-Air
City of Makati
NCR, Fourth District
Philippines 1209
BPI/MS Business Operations During the 31st ASEAN Summit
Published on November 10, 2017
BPI/MS Insurance Corporation will be open on November 13 to 15 to handle inquiries, requests and provide service to clients, with the exception of branches affected by the traffic restrictions or office closures as a result of the 31st ASEAN Summit.
BPI/MS Supports #MMShakeDrill and #Pagyanig
Published on June 21, 2016
The Philippines experiences typhoons and earthquakes regularly as we are surrounded by bodies of water and is located along the Pacific Ocean’s “Ring of Fire”. Being prepared is the key to surviving a disaster – whether it’s a typhoon, earthquake or fire.
The second Metro Manila Shake Drill is an earthquake simulation exercise headed by the Metropolitan Manila Development Authority (MMDA). It will be held on June 22, Wednesday, from 9:00 AM to 10:00 AM, simultaneously with the national government’s Nationwide Simultaneous Earthquake Drill. The activity is aimed to prepare citizens for the “Big One”, a 7.2 magnitude earthquake caused by the movement of the West Valley fault.
The MMDA is calling out to motorists to expect heavy traffic during the simulation and to take alternative routes. This includes the closing of the Guadalupe Bridge for two hours. The agency has also launched a website, www.mmshakedrill.ph, to raise public awareness about the 2016 Metro Manila Shake Drill. The public can also visit the website to sign up and participate whether as individuals or as a group.
Prioritizing safety and protection, BPI/MS Insurance Corporation will be participating in this year’s Metro Manila Shake Drill. Employee Marshals are briefed to be alert and to be knowledgeable in identifying and responding to worst scenarios/events. To show our support to the government in keeping our clients, employees and stakeholders safe, here is a guide for earthquake preparedness and survival tips.
BPI/MS Marks Its 15th Anniversary
Published on February 23, 2017
With the theme, “Providing insurance you can trust.”, BPI/MS celebrated its 15th Anniversary last February 1, 2017. High spirit was felt as the entire company joins in the one joyful celebration.
The anniversary opened in solemnity with the Holy Mass at the 18th floor, the new executive office. The mass was presided by Rev. Fr. Paolo Pirlo of Sons of Holy Mary Immaculate.
During the mass, BPI/MS officers and staff from different departments served in the liturgy as readers, choir members, and altar server to signify the unity of the celebration.
Providing Insurance You Can Trust
In his Anniversary Message, President and CEO Kenichi Tanabe reflected on the company’s growth, stability and foundation of trust. “We began in the year 2002; our employees were fewer than 300. BPI/MS Head Office occupied only 2 floors in this
building – 11th and 16th Floors. Throughout the 15 years, BPI/MS have endured several tests of resiliency with calamities like Ondoy in 2009, Habagat in 2012 and Yolanda in 2013. In times of need, our clients can depend on us”, he said.
Mr. Tanabe also took the opportunity to express his sincerest gratitude to MSI and BPI for guidance and stability, to clients who have trusted the company for protection of their properties and to employees and business partners for commitment, loyalty, dedication and hardwork.
Celebrating the 15th Anniversary
February 1 was a remarkable day to everyone at BPI/MS Insurance as it turns 15 in the insurance industry. Head office and nationwide branches welcomed the employees, guests and clients with red, gold and white pillar balloons and an anniversary banner at the entrance. BPI/MS employees were also treated to free buffet lunch and afternoon snacks. Throughout the month
BPI/MS booths were stationed at the ground floor lobby and 8th floor canteen of BPI-Philam Life Makati and on different worksite locations such as BPI Head Office, BFB Head Office, BPI Buendia Center and BPI Card Center. The anniversary booth activation was set to serve the non-life insurance needs and inquiries of fellow Unibankers. Special gifts are given to the Unibankers who inquired and applied for the BPI/MS products.
To cap off the month-long celebration, BPI/MS will be treating its sales channels to a movie screening of Kong: Skull Island on March 10.
BPI/MS launches My Safe Drive App
Published on March 10, 2016
An average of 10,000 road accidents happens every year and is expected to rapidly increase in the years to come. This statistics sounds alarming as most accidents are caused by drivers’ error and distractions.
BPI/MS Insurance Corporation, a joint venture of the Bank of the Philippine Islands (BPI) and Mitsui Sumitomo Insurance Company, has released an innovative new smartphone application called “My Safe DriveTM”. Powered by iOnRoad, this app aims to promote safer and smarter driving in the Philippines.
Using a smartphone’s built-in camera, global positioning system (GPS) and smart software, My Safe DriveTM combines navigation, speeding, near-collision and lane departure alerts with driving analytics in a user-friendly app. It can also locate the parking location through GPS and reviews fuel consumption.
The “My Safe DriveTM” app is further proof that BPI/MS is committed to providing its clients and the public with reliable and innovative insurance as it launch the app by inviting the media to experience My Safe DriveTM in real time while driving different car models from partner automotive dealers (Toyota Manila Bay Corporation, Isuzu Automotive Dealership, Inc. – Alabang, Cavite, Pasig, Rizal, Honda Cars Makati, Inc. – Makati, Pasig, Alabang, Shaw, Global City, Hyundai Pasig – Bonifacio Motors, and Chevrolet Philippines – The Covenant Car Company, Inc.).
The media convoy travelled from Bonifacio Global City in Taguig to Nuvali in Santa Rosa, Laguna and the results are satisfactory. Media launch was hosted by car racer/TV and radio personality Sam YG, who gave it a thumbs-up on Instagram.
BPI/MS My Safe DriveTM is available for both iOS and Android devices. Download via the App Store and Google Play.
PIRA Awarded BPI/MS For Extending Help to Yolanda Victims
Published on June 02, 2015
PIRA Awarded BPI/MS For Extending Help to Yolanda Victims
By: Jeanette F. Judi
The joint effort of BPI/MS with Mitsui Sumitomo Insurance and its business units in all over the world was recognized by PIRA. On 09 October 2014, at the New World Hotel in Makati City, PIRA recognized and honored those who helped in Yolanda relief and rehabilitation efforts, including national media personalities who figured prominently in the reportage of the super typhoon.
Employees and agents of BPI/MS and Mitsui Sumitomo united in conducting fund raising campaigns, even donated their personal money and sacrificed their budget for Christmas parties just to help alleviate the victims’ sufferings. Cash donations reached a total of P8,726,211.00 which our President Kenichi Tanabe turned over to Philippine Red Cross, UNICEF, World Vision, BPI Foundation and Ayala Foundation.
BPI Foundation allotted the money for educational rehabilitation by constructing classrooms for public schools in areas that were devastated by the typhoon. While Ayala Foundation focused on the livelihood rehabilitation, especially in the fishing villages in Negros Occidental.
Hiro
Published on February 16, 2015
In connection with the much awaited re-launch of BPI/MS website comes the next big part of company's branding, the mascot fondly called Hiro.
The mascot was conceptualized and born to resemble a man who gives importance to his family, properties and business protecting them the way a hero does.
Hiro serves as the brand ambassador of BPI/MS Insurance. An animated brand ambassador was developed from the descent of the company, Mitsui Sumitomo, a Japanese insurance firm.
He is currently seen in our product brochures together with other animated characters including his wife and kids.
2014 Bancassurance Conference
Published on February 16, 2015
From 20 – 21 March this year, our country Bancassurance teams met in Manila for our Regional Bancassurance Conference. With "Taking It Forward" as our central message at this conference, teams from Hong Kong, Indonesia, Malaysia, the Philippines, Singapore, Thailand, Vietnam and Indonesia as well as Taiwan (MSIG Mingtai) and India (Chola MS), heard and learnt from experts in MasterClasses as well as shared their business achievements & challenges, plans and innovative solutions that have and will continue to move Bancassurance in their countries and as a region.
Over the two exciting days, teams were challenged to take our bancassurance business forward at an even faster pace while ensuring that our basics are sound and fundamentally strong but yet, able to evolve to meet with new demands and expectations, both from our bank partners and customers.
Customers, Bank (engagement/commitment), Products and Channels are all fundamental building blocks of our Bancassurance business. A well-developed infrastructure that is able to stay relevant, flexible, innovative and efficient is essential to propelling Bancassurance towards even stronger growth.
Bancassurance is ‘Taking It Forward’ in 2014 and beyond with strong teams in countries that are ready after being challenged and provided with more ideas at this conference - to make Bancassurance THE channel for sustained growth and profitability for MSIG!
Jelyne Tan
RHC Bancassurance
BPI/MS Celebrates 13th Year
Published on June 02, 2015
BPI/MS Celebrates 13th Year
By: Mary Flor Carreon
BPI/MS Insurance Corporation marked its 13th year of existence in the insurance industry as it continues to uphold its commitment to consistently deliver quality service to its customers.
Employees, officers and business partners gathered at the 16th floor heead office last February 3, 2015 to start the day with a mass celebration. The mass was officiated by Rev. Fr. Paolo Pirlo of the Congregation of the Sons of Holy Mary Immaculate.
Fr. Pirlo, in his homily, recalled his encounter with recent visit of His Holiness, Pope Francis from whom he received an exclusive invitation to celebrate a mass at the Apostolic Nunciature. Everyone shared a lightmoment of the memories they had from the Pope visit.
After the mass, President Kenichi Tanabe delivered a speech commending every employee of the company for another milestone of overcoming the challenges in 2014. On a note that we have again a very challenging targets this year, he strongly believe that with hard work, dedication and support, we will be able to achieve and surpass this targets. To gear up for our common goal - that is, to be the number one Non-Life Insurance Company in 2018.
The morning event was concluded with the blessing of 16th floor, 14th floor, and 11th floor, including the newly renovated space for the Agents, Cashier and Sales Services Division.